Ordering

 

Don't be shy!
While we can take some orders over the phone, we may ask for more information or have you fill out a form, just to be sure we're all on the same page and you get exactly what you need. We'd love to hear from you and we're always happy to help or answer any questions you may have along the way. 


Please note: These are not fillable forms.
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You will need Adobe Acrobat Reader DC, to view and fill out the PDF order forms. To download the free program, click here or visit the Useful Links page.

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Alternatively, print and fill the form out by hand and scan or take a picture of the form and email or fax it back to us.


Phone: 503-786-8860

Fax: 503-786-9778


Please copy both Kristin and Courtney on Orders and Estimates. We want to get back to you as quickly as possible!

Ordering Process

For pricing and to place an order, please contact us directly via email or phone.   

Please note; at this time, online purchasing is not available.

Shipping 

When applicable, orders will be shipped by UPS or LTL. Any and all applicable crating, wrapping and hazardous material fees will be charged in addition to your freight charges. Interstate has established freight discounts with several common carriers and unless a freight company is specified at the time of order, your order will ship on the carrier offering the best discount and service to your area. Orders should be immediately inspected upon receipt and damaged freight should be refused with immediate notification to Interstate.

Please contact us if you receive damaged or missing goods right away!

  

Will-Call Orders 

Will call orders may be placed between 7:00 a.m. and 3:30 p.m. and may be picked up at Interstate between the hours of 7:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m. on the specified date given by the order desk. Special Arrangements may be made with customer service should the need arise. It is recommended that you call to verify if your order has been completed before you head to the shop to pick up. Please be aware that while we make it a priority to get you your order in a timely fashion, same day will-call orders are not always available, especially during peak seasons. 

 

Warranty 

Interstate RV offers no warranty on its products either expressed or implied. We limit our liability to product replacement and will not incur any additional expenses resulting from carelessness or improper handling and application procedures used by the purchaser. Products not directly produced by Interstate RV offer these same specifications unless noted by management.

  

Sales Terms 

Due to the nature of our business and the level of customization required for each order, all orders are to be paid in full, in advance unless an open credit account has been established with Interstate RV Metal and Supply. There is a $35.00 returned check fee. All customers subject to sales tax must have a current sales tax exemption form on file with Interstate at the time of order. All prices are set at management's discretion and are subject to change.

 

Pricing

Pricing for aluminum siding is per square foot, based on common cut sizes and length of the material.

Common cut sizes are 12", 18", 24", 36"/36-1/4", 48"/48-1/4"/49". 

Please be aware that additional material is needed for certain patterns and seams.

Fiberglass and roofing materials are priced by the square foot, sold by the full width and custom length. Underbelly materials are priced and sold by the linear foot. 

Please call for current pricing, we'd love to put an estimate together for you!

All written estimates are good for 30 days from the date written. 

Prices are subject to change without notice. 

 

Return Policy

Upon management's inspection, refunds or credits will be issued for returned stock items only. All returns are subject to a 15% restocking fee and any additional fees associated with return packaging and freight. No refunds will be given on special order or non-stock items.